FAQ
Q: WHAT IS YOUR CANCELLATION POLICY?
The studio has a no-charge 24-hour cancellation policy, with flexibility and understanding for extenuating circumstances.
Q: CAN I BOOK A TREATMENT IF I’M AN ACTIVE RETINOL USER?
Yes. Part of Cristina’s thorough intake focuses on existing product regimens, which allows her to both determine the strength of any active ingredients currently being used on the skin as well as the best, individualized treatment protocols to pursue as a result.
Q: HOW LONG SHOULD I WAIT TO BOOK A TREATMENT AFTER A BOTOX OR FILLER INJECTION?
24 to 48 hours.
Q: DOES THE STUDIO HAVE AN AGE LIMIT?
Cristina sees clients ages 12 and up as part of the studio’s mission to teach younger generations how to honor their skin by educating them on appropriate ingredients, techniques, and products to protect their developing skin barrier.
Q: HOW OFTEN SHOULD I BOOK REGULAR VISITS?
We recommend regular maintenance every three to four weeks, but Cristina sees clients more frequently and less frequently depending on individual schedules and needs. Sometimes when clients come into town for a very short time in their travels, Cristina can create very intense treatment schedules – these include either 2 treatments a week, or 3 treatments on a period of 3 weeks that she calls “skincare bootcamp”. Each treatment is bespoke to counter act the problems and reboot the wellness of the skin.
Q: Should people with oily skin use moisturizers?
Yes. People should use a well-balanced moisturizer depending on their skin type. I do not believe in oil-free moisturizers because oil-free does not fully nurture the skin issue. The misconception is that oily skin should be dried out, when in fact, it does skin should be a bit oily to be properly balanced. Drying out the skin causes extra production of sebum which then clogs the pores and creates a dull and congested-looking complexion.
Q: What is the importance of serum?
Serum is a highly concentrated nutrient that complements the moisturizer. It also helps the moisturizer penetrate into the dermis layers of the skin much faster and deeper. It is like giving the skin a great big drink of water!
Q: What type of serum should one use?
Serums have many different characteristics. Which one to use depends on one’s age, skin type and needs.
Q: What is the purpose of a mask?
There are many different types of masks and each has a different effect on the skin. Therefore, using a mask will either add extra moisture, purify, repair or restructure the epidermis.
Q: What age should one begin to use eye cream?
I start to recommend eye cream between the ages of 25–28 to my clients. I feel it is the perfect time to begin a preventative skincare regime.
Q: How important is a body cream?
Extremely important!!! Over the years I’ve seen many clients regret not taking care of their body skin as well as the skin on their face. As a result, their body skin looks dull, dry and has a loss of elasticity.
Q: What is your opinion using acids—such as glycolic, alpha-hydroxy and retinol?
I am very much against using acids or acid-based products on the skin. Acids give the immediate impression of improvement when in actuality they create a low-grade burn and imbalance that causes irritation, redness and breakout.
Q: How does one lighten brown spots?
A series of microdermabrasion treatments to exfoliate the damaged layers of the epidermis. In addition, I recommend an inclusive home skin care regime with products that stimulate the collagen production and also improve the pigmentation and structure of the new skin.
Q: What causes feet to become dry, callused and cracked?
The use of flip flops is the number one reason feet become destroyed in the summertime. This is caused by the perspiration of the foot against the plastic of the flip flops. The same is true with sneakers worn without socks. As a result the foot gets a dry fungus, which shows as cracked heels. To remedy this problem, one has to use hydrating products which contain a high percentage of urea and a low percentage of clotrimazole.
